Privacy Policy

At Seen and Red, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

Personal Information

We may collect the following personal information:

• Email address (for newsletter subscriptions and service delivery)
• Messages and screenshots you submit for analysis
• Payment information (processed securely through Stripe)
• Communications with us (support emails, feedback)

Usage Information

We automatically collect:

• Website usage data (pages visited, time spent)
• Device information (browser type, operating system)
• IP address and location data

2. How We Use Your Information

We use your information to:

• Provide our message analysis services
• Send newsletters and educational content
• Process payments and deliver services
• Improve our website and services
• Respond to customer support inquiries
• Send important service updates

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share information with:

• Service Providers: Stripe (payment processing), MailerLite (email marketing), Tally (form submissions)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger or sale of our business

4. Data Security

We implement appropriate security measures to protect your information:

• Secure data transmission using SSL encryption
• Regular security assessments and updates
• Limited access to personal information
• Secure third-party service providers

5. Your California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know: What personal information we collect and how we use it
• Delete: Request deletion of your personal information
• Opt-Out: Opt out of the sale of personal information (we don't sell your data)
• Non-Discrimination: Equal service regardless of exercising your privacy rights

6. Data Retention

We retain your information:

• Messages and analysis: Until you request deletion
• Email addresses: Until you unsubscribe
• Payment information: As required by law and payment processors
• Usage data: Up to 2 years for analytics purposes

7. Third-Party Services

Our website uses third-party services with their own privacy policies:

• Stripe: Payment processing (stripe.com/privacy)
• MailerLite: Email marketing (mailerlite.com/privacy-policy)
• Tally: Form submissions (tally.so/privacy)

8. Cookies and Tracking

We use essential cookies to:

• Remember your preferences
• Analyze website usage
• Improve user experience

You can disable cookies in your browser settings, but this may affect website functionality.

9. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children under 18.

10. International Users

Our services are provided from California, USA. By using our services, you consent to the transfer of your information to the United States.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice.