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💬 General Support
Questions about our services or need help with your analysis?
support@seenandred.com💡 Feedback & Ideas
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Frequently Asked Questions
How quickly will I receive my analysis?
Most analyses are delivered within 24 hours. During peak times, it may take up to 48 hours.
Is my information private and secure?
Absolutely. We never share your messages or personal information. All data is encrypted and stored securely.
Can I get a refund if I'm not satisfied?
Yes! We offer refunds within 7 days if there are technical issues or the service wasn't delivered as promised.
How do I submit messages for analysis?
After purchasing, you'll receive instructions with a link to upload your message screenshots securely.
What types of messages can you analyze?
We can analyze text messages, dating app conversations, emails, and social media messages. Screenshots work best.
Do you provide professional therapy or counseling?
No, we provide educational analysis only. For serious mental health or relationship issues, please consult a licensed professional.